Terms & Conditions — 189bet Platform Rules and User Agreement

By accessing, browsing, or using any part of the 189bet platform located at https://189bet.bid (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the "Terms") in their entirety, together with any additional policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.

These Terms apply to all users of the Platform, including registered account holders and visitors who browse without registering. Your continued use of the Platform after any modification to these Terms constitutes your acceptance of the revised Terms. If you are using the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms.

189bet reserves the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review these Terms periodically. The most recent version of the Terms will always be accessible on this page with the effective date clearly stated at the top.

To register for and use a 189bet account, you must meet all of the following eligibility requirements at all times:

• You are at least 18 years of age and have reached the legal age of majority in your jurisdiction.
• You are accessing the Platform from a jurisdiction where online betting and casino gaming is not explicitly prohibited by applicable law.
• You are acting on your own behalf and not on behalf of any other person or entity.
• You are not a current employee, director, officer, agent, or contractor of 189bet or any of its affiliates, subsidiaries, or service providers.
• You have not previously been excluded, self-excluded, or had an account suspended or terminated by 189bet for any reason.
• You are not diagnosed with or being treated for problem gambling, and you are not using the Platform as a means to address any financial difficulty.

189bet reserves the right to request documentary verification of age and identity at any stage of your use of the Platform. Failure to provide satisfactory verification documents within the timeframe specified by 189bet may result in account suspension or permanent closure and forfeiture of any pending balances pending investigation.

To access the full range of 189bet services, you must register for an account by providing accurate, complete, and current personal information. You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times.

One Account Per Person: Each person may hold only one active account on the 189bet platform. Creating multiple accounts — whether under the same or different personal details — is strictly prohibited and may result in the immediate closure of all associated accounts and forfeiture of any balances held therein.

Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. 189bet strongly recommends enabling two-factor authentication on your account. You must notify 189bet immediately at [email protected] if you suspect any unauthorised access to your account. 189bet shall not be liable for any loss arising from your failure to maintain the security of your login credentials.

Account Verification (KYC): 189bet may require you to complete an identity verification process (Know Your Customer, or "KYC") at any time, including at registration, prior to processing a withdrawal request, or at any point that 189bet deems necessary. Verification documents may include a government-issued national identification card, passport, driver's licence, or utility bill. Failure to complete the KYC process satisfactorily will result in the suspension of withdrawal functionality until verification is completed.

• You must provide accurate personal details during registration — providing false information is grounds for immediate account termination.
• You must not use another person's identity or payment method without their explicit consent.
• You must not allow any other person to access or use your 189bet account.
• You must keep your registered email address active and accessible — important account communications are sent to this address.

All financial transactions on the 189bet platform are conducted in Bangladeshi Taka (BDT, symbol ৳). 189bet supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional banking options including Dutch-Bangla Bank and City Bank transfers may be available subject to periodic updates.

Deposits: Deposits are credited to your 189bet account balance upon successful confirmation from the relevant payment provider. Minimum and maximum deposit amounts are displayed within the Platform's cashier section and are subject to change without prior notice. 189bet does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals: Withdrawal requests are processed to the same payment method used for the original deposit where technically possible. 189bet aims to process verified withdrawal requests within 24 to 72 hours of receipt, subject to completion of any applicable KYC verification requirements. 189bet reserves the right to request additional verification documents prior to processing any withdrawal.

• Withdrawals will only be processed to accounts and payment methods that are verified as belonging to the registered account holder.
• 189bet reserves the right to reverse a withdrawal back to your account balance if KYC verification cannot be completed satisfactorily.
• Minimum withdrawal amounts apply and are displayed in the cashier section of the Platform.
• 189bet is not responsible for delays caused by third-party payment processors, banking institutions, or mobile financial service providers.
• Accounts with pending bonus wagering requirements may have withdrawal restrictions applied until those requirements are met.

All bets placed on the 189bet platform are subject to the specific rules applicable to the relevant sport, event, or casino game. General betting rules applicable across all markets are set out below. Sport-specific and game-specific rules are published separately within the relevant section of the Platform and form part of these Terms by reference.

Bet Acceptance: A bet is only valid and binding once it has been confirmed and a unique bet reference number has been issued by the Platform. 189bet reserves the right to void, cancel, or refuse any bet at its sole discretion, including where: (a) the bet was placed in error due to a technical fault or odds compilation error; (b) the bet was placed after the relevant event has concluded; (c) the user has attempted to exploit a pricing error or technical vulnerability; or (d) 189bet has reasonable grounds to suspect fraudulent activity.

Live / In-Play Betting: Live betting markets are subject to rapid odds changes. A bet is settled at the odds displayed at the moment the bet is accepted and confirmed by the system. 189bet is not responsible for any delay between the display of odds on your device and the odds at the point of acceptance caused by network latency or connectivity issues.

• Minimum and maximum bet stakes apply to all markets and are displayed within each betting market.
• Maximum payout limits apply per event and per account — these are set out in the relevant sport or game rules section of the Platform.
• In the event of a cancellation, postponement, or abandonment of a sporting event, bets will be settled in accordance with the applicable sport-specific rules published on the Platform.
• 189bet reserves the right to limit the maximum stake accepted from any individual account on any market at its sole discretion.
• Any bet placed using funds obtained through fraudulent activity will be voided and the relevant account will be suspended pending investigation.

Casino and Card Games: All casino games, including live dealer games, slots, and card games such as Callbreak, are governed by the specific game rules provided by the relevant game studio. These rules are accessible from within each game. Results of all 189bet casino games are determined by certified random number generators (RNGs) that are independently audited for fairness.

189bet offers various bonuses and promotional offers to new and existing players from time to time. All bonuses and promotions are subject to the specific terms published with the relevant offer, which form part of these Terms. Where a conflict exists between these general Terms and the specific bonus terms, the specific bonus terms shall prevail.

Wagering Requirements: Most bonus offers carry wagering requirements — a minimum number of times the bonus amount must be wagered before any winnings derived from the bonus can be withdrawn. Wagering requirements, eligible games, minimum odds, and expiry periods are detailed in the individual promotion terms. Players are advised to read all bonus terms carefully before opting in to any promotion.

• Bonuses are credited to a separate bonus balance and are subject to wagering requirements before conversion to withdrawable cash.
• Only one bonus may be active at a time unless the specific promotion terms state otherwise.
• 189bet reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash unless the applicable wagering requirements have been fully met.
• 189bet reserves the right to void bonus winnings and any associated withdrawals if it determines that a player has abused the bonus system, including through the use of multiple accounts or coordinated wagering strategies.
• Bonuses are intended for recreational players only — professional gamblers or those using systematic betting strategies may be excluded from promotional offers at 189bet's discretion.

The following conduct is strictly prohibited on the 189bet platform. Engaging in any prohibited activity may result in immediate account suspension, permanent termination, forfeiture of account balances, and referral to relevant law enforcement authorities where applicable.

• Fraudulent activity: Using stolen, unauthorised, or fraudulently obtained payment instruments for deposits or withdrawals.
• Money laundering: Using the 189bet platform for any purpose related to money laundering, terrorist financing, or any other financial crime.
• Collusion: Coordinating with other players to manipulate the outcome of any game, event, or betting market on the Platform.
• Bonus abuse: Creating multiple accounts, using VPNs, or coordinating with other users to exploit bonus offers or wagering promotions.
• Automated betting: Using bots, scripts, software, or any automated system to place bets or interact with the Platform without prior written approval from 189bet.
• Underage gambling: Accessing or attempting to access the Platform if you are under 18 years of age, or allowing a person under 18 to use your account.
• Impersonation: Registering an account in another person's name or using another person's identity documents for verification purposes.
• Platform interference: Attempting to hack, reverse-engineer, or disrupt the technical operation of the 189bet platform or its infrastructure.
• Misrepresentation: Providing false or misleading information during registration, KYC verification, or any communication with 189bet support.

189bet is committed to promoting responsible gambling practices across its platform. We believe that gambling should be an enjoyable leisure activity, and we provide tools to help players maintain control over their gambling behaviour at all times.

Players who feel that their gambling may be becoming a problem are encouraged to make use of the following tools available through their 189bet account settings:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account.
• Session time reminders: Configure alerts that notify you after a specified period of continuous play.
• Cooling-off period: Temporarily suspend your account for a set period without permanent closure.
• Self-exclusion: Permanently exclude yourself from the 189bet platform. Self-exclusion requests are irreversible for the minimum exclusion period selected.

189bet is strictly an 18+ platform. Age verification is enforced at registration and prior to the processing of withdrawals. If you are concerned about your gambling or the gambling of someone you know, please contact our support team at [email protected] or visit our dedicated Responsible Gaming page for further guidance and resources.

All content on the 189bet platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of 189bet or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes in accordance with these Terms. This licence does not include any right to: (a) reproduce, distribute, or publicly display any Platform content; (b) modify or create derivative works based on any Platform content; (c) use any data mining, robots, or similar data gathering and extraction tools on the Platform; or (d) use the 189bet name, logo, or trademarks without prior written consent.

Any unauthorised use of Platform content terminates the licence granted herein and may constitute an infringement of 189bet's intellectual property rights, which 189bet will enforce to the fullest extent permitted by applicable law.

To the maximum extent permitted by applicable law, 189bet, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage.

189bet provides the Platform on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 189bet does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

In no event shall 189bet's total cumulative liability to you for any claims arising from or related to your use of the Platform exceed the total amount deposited by you into your 189bet account in the thirty (30) days immediately preceding the event giving rise to the claim.

Your use of the 189bet platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how 189bet collects, uses, stores, and protects your personal data in accordance with applicable data protection principles.

By registering for a 189bet account, you consent to the collection and use of your personal information as described in the Privacy Policy. You may review the Privacy Policy at any time by visiting 189bet Privacy Policy.

189bet will never sell your personal data to third parties for their own marketing purposes. Data shared with third-party payment processors, game providers, and KYC verification partners is limited to what is strictly necessary to provide the relevant service and is governed by appropriate data processing agreements.

You may close your 189bet account at any time by contacting support at [email protected]. Upon account closure, any remaining balance (after deduction of any applicable bonus amounts that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.

189bet reserves the right to suspend or permanently terminate your account at any time, with or without notice, if:

• You breach any provision of these Terms.
• You engage in any prohibited conduct as defined in Section 7.
• 189bet is required to do so by applicable law, regulatory requirement, or court order.
• 189bet reasonably suspects fraudulent activity, money laundering, or abuse of the Platform.
• You fail to complete the required KYC verification within the specified timeframe.
• Your account has been inactive for a continuous period of 12 months with no login activity.

Upon termination for breach, 189bet reserves the right to withhold any account balance pending investigation. Where termination results from confirmed fraudulent activity, account balances may be forfeited in their entirety. Disputes regarding account terminations may be raised by contacting [email protected].

189bet reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 189bet will notify registered users via email to their registered address and/or by publishing a prominent notice on the Platform for a reasonable period prior to the changes taking effect.

The effective date displayed at the top of this document reflects the date on which the current version of the Terms came into force. Your continued use of the 189bet platform after the effective date of any revision constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and contact support to arrange account closure.

Minor updates — such as corrections to typographical errors, clarifications that do not materially affect user rights, or updates to contact information — may be made without formal notification but will still be reflected in the updated effective date on this page.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the 189bet platform, please contact our support team using the details below. We aim to respond to all enquiries within 24 hours.

For responsible gaming support, deposit limit requests, or self-exclusion inquiries, please visit our Responsible Gaming page or include "Responsible Gaming" in your support email subject line for priority handling.